Success Stories

Here are some wonderful stories from clients I have helped using systems and products from Better Business Group.

For success stories regarding Fred’s Sales Development and Sales Training (via Simply Selling), Click Here.

“Using the Better Business Group products have provided me clarity about my personal and professional life. I’m able to better achieve my goals and keep a more effective lifestyle. I’ve been able to develop a new courage to take on difficult challenges and know that the decisions I’m making are intelligent ones based on the facts and not just my emotions.


The ‘tools’ provided have been a major inspiration. The ‘Personal Improvement’ program has giving me a life changing resullt.


The Business Planner has helped me structure my day to day activities and has resulted in more sales by using the ‘Contact’ system.


The Lost and Inactive Customer program has been a great benefit, with just a $3.00 spend resulted in winning back a client that spent $1100 with me and rebooked again in 6 weeks. An awesome result!!


The Systemized Referral System produced 80 new customers over a 4 week period, with 39 rebooking for their next visit. This only cost me $200.00 to put into place.


My sincerest thanks to the Better Business Group.”


Dianca Blake

B Hair & Beauty


“We would just like to let you know the impact that BBG Business Systems has had on our business.


Before we started with BBG our business was rather challenging and we were working 6 days a week.  It seemed that our staff was getting the best deal; they were paid more and only worked 5 days a week.


After 10 months of making the ‘Small Changes’ in our business we have seen a positive financial swing of $24,790 per month, that is a huge increase for a small business which has resulted in us being more relaxed in our business.


We now only work 5 days a week and our business has substantially increased in value.


We have truly had a tremendous return on our investment.”


Russell & Jocelyn Connon



I want to let you know how impressed I have been with the programs you have provided me.


As we both know I was a little skeptical at first but as I started to read more and implement the ideas and programs, before I realised it, my company was running smother and the turnover slowly increased and the overheads started to decrease.


The other major important change is in relation to my staff. They are more productive and the work moral is higher than it has ever been, this is a great result.


I have been able to put more trust in my staff to run the company when I am absence. This year was the first time in approximately 25 years that I was able to take an extra week leave over the Christmas break.


Do you know how good it feels not having to work 60 hour week?  I am now down to about 30 hours a week and bringing in more money and my stress has dramatically reduced.


Grant Donnelly

Window Tint and Signs Ltd


“I recently completed the ‘Where Am I Now’ business diagnostic and I must admit I was hesitant and a little unsure to begin with. Once I started completing the diagnostic I became aware of the many areas within the business which could be improved.  The process also gave me clarity and provided more confidence in my vision.   I would recommend the Business Diagnostic Tool to any business owner who is serious about improving the profitability of their business.”


Nicole De Loncrais

Skin therapist


“I just wanted to say how amazed we are at the success of our website. It is one thing to gets hits on the site but another to get people to respond further.


We have been asked to provide a very large amount of quotations and we believe that the USP that we have placed on our website is responsible for this amazing response.


We are now looking forward to improving other profit centres in our business.”


Robert Rowell

The Glass Shoppe Ltd


“I just wanted to say how our business has changed for the better since we have been working together.


After we had gone through the program I have found myself more relaxed, less stressed and we have more money in our bank account than ever before.


I can’t quite figure out the exact reasons why, but since working with BBG Business Systems and just implementing small changes have collectively provided massive results.”


Robert Rowell

Glass Shoppe


“In the first 6 months that we have been working with Better Business Group products our business has increased by 41%. This has been a significant improvement over the previous 2 years when we did not have any growth at all.


I am now looking forward to a great business future thanks to the Better Business Group.”


Andrew Colson

Installer Services


“I would just like to say that we are very impressed with the results that we have obtained after 8 weeks of using products from the Better Business Group.


We have increased our average sale value by an incredible 286% plus we have increased our customer base by 41%. These increases mean that we have grown our revenue by a very impressive 544%!!


We are looking forward to even greater results in the future.”


Mandy Greyvenstein

Beauty Worx.


“This is a short note to let you know the huge impact that the Better Business Group has had on our business over the last 6 months.


When we first started the program I was a little sceptical whether we could get a return on our investment.  I am pleased to say that I am no longer sceptical as we have enjoyed a tremendous return on our investment.


Our revenue has increased by 93% within 5 months and the impact on my lifestyle has been amazing.


Like so many small business owners I found myself working harder than my staff, being paid less than my staff, I haven’t been able to take holidays and I could not afford to have sick leave. I did not have a lifestyle.


This has all changed. I now pay myself a reasonable wage, I am able to spend time with my children during the school break, and I am going to have our first family holiday in years this Christmas.


I am now looking forward to even greater things with my business.


I have no hesitation in recommending your organization, the Better Business Group, to other business owners. Thank you once again.”


Tracy Lynch

Slimtone Beauty Therapy


“Just a note the thank you for your help with our business over the last 15 months.


Working with you and your programs has helped us introduce new systems for our business, customer care/customer data base/staff incentives/profit building and much more. The Better Business Group has equipped us with tools to move our business to the next level and we are looking forward to the challenge.”


Eoin Stuart

North City Motors


“I just wanted to report on the success of the first marketing initiative that we undertook with your guidance.


We distributed 5000 vouchers in the area of our café, the results were excellent. 1500 (30%) of the vouchers were redeemed which resulted in immediate revenue of $9,000.00.


The real exciting part is that our café turnover increased by an average of $2000.00 per week. Taking these figures over a 12 month period, this campaign has resulted in a massive $133,000 of additional revenue for an investment of $800.00.


Matt Thomas

Crumbs The Bakers Ltd


“I recently completed the ‘Where Am I Now’ business diagnostic from The Better Business Group.


I thought long and hard about purchasing this program and realized that the cost of doing a Business Diagnostic would hopefully be worth it. And it WAS money well spent! Once I started completing the business diagnostic I became aware of so many areas that could be improved upon.


The whole process gave me a new vigour at a time I needed to have some ‘get up and go’ and it gave me confidence again in my vision to succeed with my business.


I am now excited about the ideas and solutions we have implemented following on from the business diagnostic and am looking forward to my business future with renewed confidence and a better understanding.


I would recommend the Business Diagnostic Tool to any business owner who is serious about not only improving the profitability of their business but the other great tools you have access to with The Better Business Group.


Tony Hodson

Ebuild Residential


“We started by completing a ‘Where Am I Now’ Business Diagnostic which is a very impressive tool.  It highlighted many areas of our business that could be adjusted to improve our performance.  This tool helped me to establish my priorities and provided me with the enthusiasm to start working on key areas of my business.


After having completed the ‘Where Am I Now’ we established meaningful KPI’s, developed a simple monitoring system and then made adjustments to key areas of the business.  The result;


We increased our workshop margin by 7.5% and we didn’t lose any clients (this alone provided a return on investment).  By monitoring our labour capacity we were able to reduce workshop costs.  We increased our ‘Average Sale Value’ which I put down to monitoring as the workshop manager is mindful of maintaining a good “Average Sale Value’.  We introduced monitoring in the Sales Division which resulted in increased sales and lower overheads.


Over all I now have greater control of my business and I am delegating more work and accountability to my department managers.  The result has been more sales and profits.  I now appreciate the BBG philosophy of ‘Small Changes = Massive Results’.


I have no hesitation in recommending BBG programs to other people in business.”


Stewart Rodwell


TSS Red Baron


“At the start of conducting the ’Where Am I Now’ process I was sceptical about its worthiness.


After completing the diagnostic and review process I am now fully confident of what has been revealed and the value this tool will add to my business.  I would recommend this process to any person in business who is looking for more growth and profit.”


Lance J Denby

Managing Director

Building World ITM



“We would like to say what a great asset to our company your ‘Where I am Now’ Business Diagnostic Tool has been to us.


We have found it to be very informative in all areas of our business, and has made us stop and think differently about the way we go about things within the company.  It made us analyze where we sat in the market place with our charge our rate and have adjusted to suit (upwards of course), we are now going through the process of analyzing insurance costs, telecommunications, power etc.


Our goals are much clearer and we are now more focused on things we do well.


Thank you for this wonderful tool.”


Mike Stoebener


L Alexander & Co (2007) Ltd


“Recently we conducted the BBG ‘Where Am I Now’ business tool which included the review process.


Prior to going through the ‘Where Am I Now’ tool I was skeptical.  I run a very small service business from the back of my home and felt that the exercise was going to be a waste of time and money, especially since large parts of the diagnostic seemed irrelevant to my business.


However, we were very impressed with the outcome.  We received excellent value for the small investment made.  We were very impressed with the ‘Review’ process, which took three hours (our fault we kept you talking).


The whole process showed us where the extra dollars were in our business, just as you said “Small changes = Massive results” and it was just a small change that we made immediately which had an instant impact on our profits.


We can categorically state that the changes made in our business have resulted in higher profits, providing a return on investment of 1400% or 14 times the investment amount.  The great news is we have only just started implementing the ideas from the review process.


We just want to thank the Better Business Group and have no hesitation in recommending this service to other business owners.”


Tony Reading

Nail Gun Services Ltd


“I completed the Diagnostic programme and learnt a lot from it.  The questionnaire book asked a lot of hard questions, which as a business owner I had been avoiding for some time.  The book gave me the chance to look at my business management in detail, and identify areas where I was not doing things that I should.


As a builder, I have spent several years honing my skills so that I can work in this industry.  I started running my own business with enough Trade Skills, but I have found my Business Skills to be lacking.  The Diagnostic Programme has identified areas where I can improve to benefit my business successes.


I would recommend the BBG Diagnostic Programme as a great starting point for those wanting to analyse their business performance.”


Rick Mawby

Owner Operator

RHR Construction Ltd


I would like to provide you a testimonial regarding the Where Am I Now’ process which is an awesome process for any person wanting to look for ways to improve their business.


At the time of purchasing the ‘Where Am I Now’ business tool we had just concluded working with a business coach from another organisation.  Admittedly I was not sure whether the process would provide any benefit to my business but as a business owner I believe that it is important to explore ways to improve and grow my business.


The result was far better than I imagined.  Even before we conducted the review process I learned a lot.  Many of the items highlighted in the ‘Where Am I Now’ we were already doing, which was good to know, however the process opened my eyes to so many areas that I could fine tune that would provide a massive boost to my bottom line profits.   For example;


By initiating a Lost and Inactive Customers campaign (BBG Business System Program) would increase turnover by 100K within our present capacity, the additional bottom line profit would result in increasing the value of my business by at least 180K.  We also discovered we could increase our margins by 5% which would also increase button line profits and business value.


I have absolutely no hesitation in recommending the ‘Where Am I Now’ process; it is excellent value for money and a must for any person who is serious about improving their business.


Managing Director

Vogel Motors Services

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